WELCOME TO BLUEBELL SUPPORT SERVICES
where care begins at home
We are here to help you support your loved ones because only you know what is best for them.
Our Care
We believe in a Holistic Care, approaching a persons needs from all three aspects of their being: Physical, Spiritual and Mental Health. Our Assessors and Carers have vast amounts of experience and training to perform their roles to the highest of standards. Our priority is Caring for people safely and protecting them from harm.
Why us:- 24/7 support care
Live-in care support, Carers given person centred training for every client, Time to Care Policy and Local Carers
Our Services
To put the needs of the client first. We promise to use our care values in our delivery of care. Our Carers will be tailor made to suit your needs. We promise to put your heart at ease when your loved ones are in the hands of Bluebell Support Services.
Our Promise is to provide care, treatment and support that meets peoples needs. We provide high quality home-care services giving our clients the option to live in their homes as far as possible. We aim to promote the rights of each client with person centred care approach.
Ultimately, we strive to excel the expectations of our clients with the service we provide.
Our Team
We are here 24/7. Whether you know exactly what you want or trying to find the suitable Care. We offer a no commitment assessment, carried out by our qualified team who will give you their recommendations. There are several ways to get in touch, through contact us forms on our website, by phone, text or just pop into our office and have a chat with us.
Our offices are located within 5 miles of Kings Lynn Town centre, in the scenic area of Castle Rising. There is plenty free parking available.
Bluebell Support Services
“We pride ourselves in the innovative approach we take to the delivery of all services…”.
EXCELLENCE
At Bluebell Support Services, Excellence comes as a standard package. We aim to give the best possible Support to meet the needs of the individual in a safe way. Our target is always to excel expected standards. When we commit to a job we see it to completion.
COMMITMENT
Our service is extensively committed to staff training. We are only as good as much each of our staff understands their role. Quality of Care is never to be compromised. We pride in holding an unwavering commitment to our values.
INTEGRITY
Respect, Dignity and Sincerity among ourselves reflects on to our service users. We shape ourselves around strong moral principles.
DELIVERY OF SERVICE
Every morning we ask ourselves, ‘What can we do differently today to make our service better?’ At BSS we value the importance of making sure you are kept up to date with the care being provided to your loved ones. You can request details and reports on your loved ones at any time, just get in touch!
"Thank you to all the carers who came to visit my mum, they all treated her with dignity, respect, kindness and were always cheerful and friendly. Mum liked them all and will miss their visits and company. We especially thank them for their care during this awful pandemic and for keeping her safe. A big thank you from mum to them all"
Daughter M, October 2021
“I just wanted to pass on some positive feedback regarding one of Bluebell Service’s Care Worker’s who was present when I visited one of your Service users today. The care worker was calm, kind and thoughtful with the Service user, she spoke to her with genuine compassion and care. The Care worker provided me with all of the information she could to help with my assessment, but when she did not know, she passed me on to a Senior staff member which was incredibly helpful (it can be a real challenge when people are supported by different members of staff and even less helpful if people guess at information!!) so I really appreciate her honesty. The Care worker took a genuine interest in my assessment and how this would benefit the Service user and from the very brief snapshot of what I witnessed today, I was very impressed. She is a real asset to your team”
Jenny, Occupational Therapist
“With the increased complexity of my mother’s care needs, I couldn’t have asked for any more support than I received from Bluebell Services. Every aspect of her care was monitored and adjusted according to her constantly changing needs. The care and compassion was evident from every carer that came to her house. I was given comprehensive updates on every aspect of her care. I felt my mum was in safe hands.”
Paula, Daughter